You don't hire a window cleaner every day. Most people only think about it when the windows are covered in grime. That's when you're most likely to rush into a bad decision.
Red Flags in Quotes
A quote that's significantly lower than others should raise eyebrows. They might cut corners on safety or use subpar products. A high quote isn't automatically better. Ask for a detailed breakdown of what's included. Watch for quotes that don't specify the number of windows or the type of cleaning. Some companies add fees later for things like screens or tracks. Get everything in writing upfront.
Red Flags in Communication
Slow responses are a red flag. If they take days to reply to your initial inquiry, imagine how they'll handle scheduling. Good ones respond quickly and clearly. Vague answers about their process are another warning. They should be able to explain how they clean, what equipment they use, and how they handle tricky spots. If they can't, they're probably winging it.
Red Flags in Contracts
Never work without a written contract. A contract that lacks details on insurance or liability is worthless. It should clearly state who's responsible if something gets damaged. Check for cancellation policies. If they can cancel on you with no notice but charge you a fee for rescheduling, that's a bad deal. Read every line before signing.
How to Protect Yourself
Demand proof of insurance before any work starts. Verify it's current and covers the type of work they're doing. Talk to past customers if possible. Never pay the full amount in advance. A small deposit is okay, but hold the rest until the job is complete and you're satisfied. Pay with a credit card for added protection. If something feels wrong, trust that feeling. There are plenty of reliable pros out there. Don't settle for one that makes you uncomfortable.
Compare local window cleaning options on RatingsNearMe to find reliable pros.