10+ Years · Ann Arbor
Experienced Insurance Agents in Ann Arbor, MI
Experience matters. These insurance agents in Ann Arbor have years of proven work behind them — and the reviews to back it up.
As of June 2026, RatingsNearMe ranks 20 insurance agents in Ann Arbor, MI by the RNM Score — a 0–100 rating built from Google ratings, review volume, sentiment, and profile completeness. The top-ranked is Tom Pelham - State Farm Insurance Agent with a 5.0-star rating from 548 Google reviews and an RNM Score of 88/100. Also in the top tier: Kevin Shettler - State Farm Insurance Agent and Aaron Richards - State Farm insurance Agent. The average rating across all listed insurance agents in Ann Arbor is 4.8 stars from 171 reviews per business on average.
Insurance in Ann Arbor: agents are typically paid by commission (5–15% of premium) — no cost to you to compare quotes.
Rankings updated June 9, 2026 · RNM Score = ratings (35%), review volume (30%), sentiment (20%), completeness (10%), availability (5%) · Not paid placement.
Ann Arbor, MI is home to a variety of insurance agents that can assist consumers with their insurance needs. Residents can find agents that offer a range of insurance products, including auto, home, life, and business coverage.
- ✓Consumers can find insurance agents that represent multiple insurance providers
- ✓Agents can help compare policies and coverage options to find the best fit
- ✓Local insurance agents provide personalized service and support
Best Overall
Gallagher Insurance, Risk Management & Consulting
Gallagher stands out as a top-ranked national broker with extensive resources and a strong local presence in Ann Arbor.
Most Reviewed
Kevin Shettler - State Farm Insurance Agent
A high review count indicates broad customer experience and trust, helping you gauge service consistency.
Consider your specific needs: large brokers like Gallagher offer comprehensive options, while local agents like Kevin Shettler provide personalized service. Always compare quotes and read recent reviews to find the best fit.
How to Choose a Insurance Agent in Ann Arbor
What to look for
- • Local presence and knowledge of the Ann Arbor area
- • Specialization in the type of insurance you need (e.g. home, auto, life)
- • Strong communication skills and ability to explain insurance concepts clearly
- • Positive reviews and recommendations from other Ann Arbor residents
Questions to ask
- • How long have you been an insurance agent in the Ann Arbor area?
- • What types of insurance do you specialize in?
- • Can you provide references from other Ann Arbor clients?
- • How will you help me understand my coverage and make the best choices?
Red flags
- ⚠ Unwillingness to provide references or detailed information about their experience
- ⚠ Aggressive sales tactics or pressure to buy policies you don't need
- ⚠ Lack of transparency about fees, commissions, or policy details
In Michigan, insurance agents must be licensed by the state. Be sure to verify an agent's license and standing with the Michigan Department of Insurance and Financial Services.
Local Market Snapshot
20
Businesses listed
4.8★
Avg rating
171
Avg reviews
Jun 9, 2026
Last updated
Top Rated Insurance Agents
Rated 5.0 stars from over 500 Google reviews, serving Ann Arbor with trusted insurance guidance.
2178 S State St Suite B, Ann Arbor, MI 48104, USATrusted by hundreds of local clients with a flawless 5.0-star rating.
1935 Pauline Blvd Ste 100A, Ann Arbor, MI 48103, USATop-rated Ann Arbor insurance agent with a perfect 5.0 stars from 364 reviews.
530 S Maple Rd, Ann Arbor, MI 48103, USAInsurance Agents Rankings in Ann Arbor, MI
| # | Business | Rating | Reviews |
|---|---|---|---|
| #1 | Tom Pelham - State Farm Insurance Agent2178 S State St Suite B, Ann Arbor, MI 48104, USA | 5.0★ | 548 |
| #2 | Kevin Shettler - State Farm Insurance Agent1935 Pauline Blvd Ste 100A, Ann Arbor, MI 48103, USA | 5.0★ | 411 |
| #3 | Aaron Richards - State Farm insurance Agent530 S Maple Rd, Ann Arbor, MI 48103, USA | 5.0★ | 364 |
| #4 | Ann Arbor Insurance Centre2755 Carpenter Rd, Ann Arbor, MI 48108, USA | 4.9★ | 128 |
| #5 | Concept Insurance4884 S State Rd, Ann Arbor, MI 48108, USA | 4.9★ | 75 |
| #6 | Falcon Insurance Agency of MichiganFloor Seven, 202 E Washington St Suite 711, Ann Arbor, MI 48104, USA | 4.5★ | 103 |
| #7 | Ann Arbor Insurance Associates, LLC1793 W Stadium Blvd, Ann Arbor, MI 48103, USA | 4.3★ | 22 |
| #8 | Farmers Insurance - Julia Jakacki323 S Main St Ste A, Ann Arbor, MI 48104, USA | 4.9★ | 131 |
| #9 | Lequana Robinson Insurance Agency2531 Jackson Ave #318, Ann Arbor, MI 48103, USA | 4.9★ | 83 |
| #10 | Jordan Goebel - State Farm Insurance Agent3003 Washtenaw Ave Suite 5, Ann Arbor, MI 48104, USA | 5.0★ | 36 |
Ranked by verified ratings & review volume · Data from Google Business listings · Updated June 2026
All Insurance Agents in Ann Arbor
Floor Seven, 202 E Washington St Suite 711, Ann Arbor, MI 48104, USA
1793 W Stadium Blvd, Ann Arbor, MI 48103, USA
323 S Main St Ste A, Ann Arbor, MI 48104, USA
2531 Jackson Ave #318, Ann Arbor, MI 48103, USA
3003 Washtenaw Ave Suite 5, Ann Arbor, MI 48104, USA
3570 Plymouth Rd, Ann Arbor, MI 48105, USA
2739 Plymouth Rd Ste B, Ann Arbor, MI 48105, USA
2750 Carpenter Rd #3, Ann Arbor, MI 48108, USA
3025 Boardwalk Dr UNIT 157, Ann Arbor, MI 48108, USA
2750 Carpenter Rd Suite 1, Ann Arbor, MI 48108, USA
305 E Eisenhower Pkwy #200, Ann Arbor, MI 48108, USA
709 W Ellsworth Rd Ste 112, Ann Arbor, MI 48108, USA
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Insurance Agents in Ann Arbor, MI — Compared
| # | Business | RNM Score | Rating | Reviews |
|---|---|---|---|---|
| 1 | Tom Pelham - State Farm Insurance Agent | 88/100 | 5.0 ★ | 548 |
| 2 | Kevin Shettler - State Farm Insurance Agent | 88/100 | 5.0 ★ | 411 |
| 3 | Aaron Richards - State Farm insurance Agent | 88/100 | 5.0 ★ | 364 |
| 4 | Ann Arbor Insurance Centre | 83/100 | 4.9 ★ | 128 |
| 5 | Concept Insurance | 80/100 | 4.9 ★ | 75 |
| 6 | Falcon Insurance Agency of Michigan | 75/100 | 4.5 ★ | 103 |
| 7 | Ann Arbor Insurance Associates, LLC | 63/100 | 4.3 ★ | 22 |
| 8 | Farmers Insurance - Julia Jakacki | 83/100 | 4.9 ★ | 131 |
| 9 | Lequana Robinson Insurance Agency | 81/100 | 4.9 ★ | 83 |
| 10 | Jordan Goebel - State Farm Insurance Agent | 78/100 | 5.0 ★ | 36 |
Ranked by RatingsNearMe Score · ratings (35%), review volume (30%), sentiment (20%), completeness (10%), availability (5%) · June 2026
Frequently Asked Questions — Insurance Agents in Ann Arbor
What is the difference between a captive and independent insurance agent in Ann Arbor?
Captive agents (State Farm, Allstate, Farmers) represent one company and can only quote that carrier's products. Independent agents work with multiple carriers — they shop your policy across companies to find the best rate and coverage for your situation. For most consumers, an independent agent offers more flexibility. Captive agents may have deeper expertise in their specific carrier's products and claims process.
How do I verify an insurance agent's license in MI?
Search the MI Department of Insurance's online license lookup — Google "MI Department of Insurance license lookup" for the direct link. You can verify current license status, license type, and any disciplinary actions. Every agent selling insurance in MI must be licensed with the state.
How much does working with a local insurance agent in Ann Arbor cost?
In most cases, nothing directly. Insurance agents earn commissions paid by the insurance company — typically 5–15% of your annual premium for property/casualty coverage, 40–100% of first-year premium for life insurance. Fee-based agents charge separately and disclose it upfront. Always ask how your agent is compensated so you understand any potential incentives.
Should I buy insurance online or through a local agent in Ann Arbor?
Online works for simple auto or renters policies if you understand what you're buying. A local agent in Ann Arbor adds real value for homeowners insurance, life insurance, commercial policies, or any situation with complexity — rental properties, high-value items, home-based businesses, or coverage gaps. They also advocate for you during a claim, which online portals don't.
How are the insurance agents on this page ranked?
Rankings use a transparent algorithm: star rating (35%), review volume (30%), customer sentiment (20%), profile completeness (10%), and availability (5%). Featured Partner listings have paid for enhanced visibility but must still earn their position through real customer reviews — sponsored listings are clearly labeled.
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How Rankings Work on This Page
Every insurance agents on RatingsNearMe is scored transparently: star rating (35%), review volume (30%), customer sentiment (20%), profile completeness (10%), and availability (5%). Businesses labeled exclusive or premium are Featured Partners — they have paid for enhanced visibility but must still rank through real customer reviews. We cap sponsored boosts so bad businesses can never buy the top spot.
Editorial notice: Ratings are based on publicly available data from Google Business listings. Consumers should independently verify licensing, insurance, and credentials before hiring any service provider. Last updated: June 9, 2026.
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