4.5+ Stars · Franklin
Highly Rated Insurance Agents in Franklin, TN
Only the best make this list. These insurance agents in Franklin have earned 4.5+ star ratings from real customers — consistently.
As of May 2026, RatingsNearMe ranks 19 insurance agents in Franklin, TN by verified customer ratings and review volume. The highest-rated is Matt Cole - State Farm Insurance Agent with a 4.9-star rating from 745 verified reviews. Also in the top tier: Caroline Pistole - State Farm Insurance Agent and Boxwood Insurance Group. The average rating across all listed insurance agents in Franklin is 4.8 stars from 143 reviews per business on average.
Insurance in Franklin: agents are typically paid by commission (5–15% of premium) — no cost to you to compare quotes.
Rankings updated May 17, 2026 · Scored by ratings (35%), review volume (30%), sentiment (20%), completeness (10%), availability (5%) · Not paid placement.
Local Market Snapshot
19
Businesses listed
4.8★
Avg rating
143
Avg reviews
May 17, 2026
Last updated
Top Rated Insurance Agents
Matt Cole - State Farm Insurance Agent
128 Holiday Ct #110, Franklin, TN 37067, USA
Caroline Pistole - State Farm Insurance Agent
4115 Mallory Ln #100, Franklin, TN 37067, USA
Boxwood Insurance Group
3020 Stansberry Ln Suite 202, Franklin, TN 37069, USA
Insurance Agents Rankings in Franklin, TN
| # | Business | Rating | Reviews |
|---|---|---|---|
| #1 | Matt Cole - State Farm Insurance Agent128 Holiday Ct #110, Franklin, TN 37067, USA | 4.9★ | 745 |
| #2 | Caroline Pistole - State Farm Insurance Agent4115 Mallory Ln #100, Franklin, TN 37067, USA | 4.9★ | 305 |
| #3 | Boxwood Insurance Group3020 Stansberry Ln Suite 202, Franklin, TN 37069, USA | 5.0★ | 181 |
| #4 | Stewart Insurance GroupWesthaven Town Center, 102 Front St, Franklin, TN 37064, USA | 4.8★ | 178 |
| #5 | Shellnut Insurance and Associates LLC130 Seaboard Ln STE A5, Franklin, TN 37067, USA | 5.0★ | 119 |
| #6 | Benton White Insurance231 Public Square Suite 300, Franklin, TN 37064, USA | 5.0★ | 161 |
| #7 | Johnston & Associates Insurance321 Billingsly Ct STE 18, Franklin, TN 37067, USA | 5.0★ | 120 |
| #8 | Triton Insurance Group Franklin Tennessee4151 Old Hillsboro Rd, Franklin, TN 37064, USA | 5.0★ | 123 |
| #9 | McKinney-Green Insurance, LLC301 Public Square, Franklin, TN 37064, USA | 4.7★ | 14 |
| #10 | Farm Bureau Insurance9100A Carothers Pkwy #107, Franklin, TN 37067, USA | 4.9★ | 186 |
Ranked by verified ratings & review volume · Data from Google Business listings · Updated May 2026
All Insurance Agents in Franklin
Stewart Insurance Group
Westhaven Town Center, 102 Front St, Franklin, TN 37064, USA
Shellnut Insurance and Associates LLC
130 Seaboard Ln STE A5, Franklin, TN 37067, USA
Benton White Insurance
231 Public Square Suite 300, Franklin, TN 37064, USA
Johnston & Associates Insurance
321 Billingsly Ct STE 18, Franklin, TN 37067, USA
Triton Insurance Group Franklin Tennessee
4151 Old Hillsboro Rd, Franklin, TN 37064, USA
McKinney-Green Insurance, LLC
301 Public Square, Franklin, TN 37064, USA
Farm Bureau Insurance
9100A Carothers Pkwy #107, Franklin, TN 37067, USA
Randy Jones & Associates Insurance Agency
222 4th Ave N, Franklin, TN 37064, USA
Franklin Insurance LLC
1850 General George Patton Dr Suite B206, Franklin, TN 37067, USA
Battle Page Insurance Agency
1896 General George Patton Dr #500, Franklin, TN 37067, USA
Southern Insurance Group
3401 Mallory Ln, Franklin, TN 37067, USA
Irvin-Dyal & Brown Insurance
3326 Aspen Grove Dr # 100, Franklin, TN 37067, USA
BNA Insurance Group
9045 Carothers Pkwy Ste 301, Franklin, TN 37067, USA
Chris Woodlee - State Farm Insurance Agent
400 Sugartree Ln STE 620, Franklin, TN 37064, USA
Vireya Insurance
2550 Meridian Blvd 200 # 7598, Franklin, TN 37067, USA
Williams Insurance Group
256 Seaboard Ln STE H102, Franklin, TN 37067, USA
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Frequently Asked Questions — Insurance Agents in Franklin
What is the difference between a captive and independent insurance agent in Franklin?
Captive agents (State Farm, Allstate, Farmers) represent one company and can only quote that carrier's products. Independent agents work with multiple carriers — they shop your policy across companies to find the best rate and coverage for your situation. For most consumers, an independent agent offers more flexibility. Captive agents may have deeper expertise in their specific carrier's products and claims process.
How do I verify an insurance agent's license in TN?
Search the TN Department of Insurance's online license lookup — Google "TN Department of Insurance license lookup" for the direct link. You can verify current license status, license type, and any disciplinary actions. Every agent selling insurance in TN must be licensed with the state.
How much does working with a local insurance agent in Franklin cost?
In most cases, nothing directly. Insurance agents earn commissions paid by the insurance company — typically 5–15% of your annual premium for property/casualty coverage, 40–100% of first-year premium for life insurance. Fee-based agents charge separately and disclose it upfront. Always ask how your agent is compensated so you understand any potential incentives.
Should I buy insurance online or through a local agent in Franklin?
Online works for simple auto or renters policies if you understand what you're buying. A local agent in Franklin adds real value for homeowners insurance, life insurance, commercial policies, or any situation with complexity — rental properties, high-value items, home-based businesses, or coverage gaps. They also advocate for you during a claim, which online portals don't.
How are the insurance agents on this page ranked?
Rankings use a transparent algorithm: star rating (35%), review volume (30%), customer sentiment (20%), profile completeness (10%), and availability (5%). Featured Partner listings have paid for enhanced visibility but must still earn their position through real customer reviews — sponsored listings are clearly labeled.
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How Rankings Work on This Page
Every insurance agents on RatingsNearMe is scored transparently: star rating (35%), review volume (30%), customer sentiment (20%), profile completeness (10%), and availability (5%). Businesses labeled exclusive or premium are Featured Partners — they have paid for enhanced visibility but must still rank through real customer reviews. We cap sponsored boosts so bad businesses can never buy the top spot.
Editorial notice: Ratings are based on publicly available data from Google Business listings. Consumers should independently verify licensing, insurance, and credentials before hiring any service provider. Last updated: May 17, 2026.
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